Corporate Hafeez
The “Hafeez” app delivers an exceptional banking experience, allowing you to manage all your financial transactions anytime, anywhere. It features a unique interface and screen design tailored to meet our corporate clients’ needs and enhance their business’ financial operations.
Enjoy a suite of features designed for your convenience:
- User-Friendly Design and Navigation
- View all your Accounts and Transactions immediately
- Facilitate, Schedule, and initiate Transactions
- Manage all Pending Actions
- Utilize the Batch Payment Feature
- Manage your Credit and Debit Cards
- Administer your Users, and Beneficiaries
and more
Download the Hafeez app today by clicking HERE and enhance your business banking experience, as well as bring efficiency and security to your financial management.
Frequently Asked Questions “FAQs”
General Registration and App Usage
- How do I register for Hafeez?
- Please visit our website hafeez.stg-khaleejibank-staging.kinsta.cloud and click on “Register now”, then follow the prompts on-screen. Ensure you have your Corporate Account details on-hand.
- How can I obtain the Branch Code necessary for the registration process?
- This code can be found as the last digit of your Corporate Registration (CR) number. This digit is essential for completing the registration process and is readily accessible within your corporate documents.
- Can I onboard as a new corporate client directly through Hafeez?
- Direct onboarding is not available now, but we are planning to introduce it in the coming future. As such, we encourage you to contact Khaleeji directly to initiate the onboarding process.
App Security
- How secure is Hafeez?
- Hafeez is fully compliant with several security standards such as PCI DSS, the CBB’s Requirements, and other internationally recognized standards.
Financial Management and Transactions
- Is the Salary Sheet template available within Hafeez?
- Yes, the template is available for download. You can access this template by accessing the Batch Payment menu.
- Is there a transaction limit on Hafeez?
- Transaction Limits are set by the client and can be adjusted to suit your business needs. It’s important to adjust these limits in accordance with your board resolutions to ensure full compliance and to reflect your operational requirements accurately.
- Can Hafeez handle foreign currency transactions and multi-currency accounts?
- Yes, Hafeez does support foreign currency transactions and multi-currency accounts.
- Is it possible to authorize transactions through Hafeez?
- Yes, users with the required permissions can review and approve transactions directly within the platform.
Support and Compliance
- How do I reset my password?
- Click “Forgot Password” on the login screen and follow the instructions. Verification will be required.
- What should I do if I encounter an error or technical issue?
- Please contact our support team through the Call Center on 1754 0054 or email us at [email protected] for assistance.
- Are there any fees associated with using Hafeez?
- Hafeez is free to download and use. However, standard transaction fees and charges for certain banking services may apply. For a detailed fee structure, please contact your assigned Relationship Manager.
- How does Hafeez ensure compliance with financial regulations?
- Hafeez ensures compliance with PCI DSS Standards and is designed to meet local and international financial regulations, including Anti-money Laundering (AML) and Know-your-customer (KYC) standards, with regular updates to ensure ongoing compliance.
Advanced Features and Feedback
- Can we set custom user roles and permissions within Hafeez?
- Yes, user roles and permissions are customizable, allowing you to control access based on your board resolutions.
- Is real-time transaction reporting available?
- Real-time reporting features, including transaction status updates and Transactions History, are available.
- How can we provide feedback or suggestions for future updates?
- Please send an email to [email protected]. Your input is highly valuable to us and plays a crucial role in shaping future updates and features.
